FORWARD: Autumn/Winter 2025 Guide Dogs presents the Autumn/Winter 2025 issue of Forward, the official Guide Dogs magazine. Introduction This document contains every part of the print version of Forward, and in the same order as that used in the print edition. Guide Dogs Forward The Guide Dogs magazine Autumn/Winter 2025 These pups are ready for their close-up! Our biggest litter for three years charms the media and the public Inside: all the ways to support Guide Dogs at Christmas Celebrating our My Time To Play service’s third anniversary Meet the staff putting their sighted guiding skills to good use On the front cover is a photograph of three young yellow Labrador/golden retriever cross guide dog puppies peeking out of a puppy pen. Contents Regulars – Welcome from the CEO 5 Regulars – News 6 All the happenings across Guide Dogs Features – Supporting our partnerships every step of the way 10 Regulars – Star News 12 Fun at the British Masters Regulars – Guide Dogs in the Media 13 Read all about it! Features – Our My Time To Play service is flourishing – just like the children it helps! 14 Features – All the ways you can support Guide Dogs at Christmas 16 Regulars – On the Campaign Trail 17 Our new eye care pathway Features – Volunteering 18 Meet John, a driving force behind our first-class puppy deliveries! Features – Putting sighted guiding skills to good use in the community 20 Features – Deborah’s story 21 From Parliament to the pub Features – Scaling new heights for Guide Dogs 24 Features – Make a dedication to a Guiding Star this Christmas 25 Regulars – Thank you to our Supporters 26 Regulars – A Day in the Life Of… 29 George Ferguson, Vision Rehabilitation Specialist Regulars – Letter & Caption Competition 30 Tony’s puppy-raising efforts give life-changing support Regulars – In Good Company 31 Pets at Home pays us a visit Promotions 32 Contact details – arising from the articles in this edition of Forward 33 Included here are four photographs. The first is of two young yellow Labrador/golden retriever cross guide dog puppies being held by two members of Guide Dogs staff. The second is of 11-year-old climber Aden on a zip line at the Old Man of Stoer, a sea stack rock formation. The third is of 2025 Guiding Stars German shepherd/golden retriever cross guide dog puppy Ivy. The fourth is of George Ferguson, Vision Rehabilitation Specialist. Subscription enquiries You’re receiving this copy of Forward magazine as one of our valued supporters. Forward is available in standard print, Braille and large print formats. It’s also available online as an accessible PDF, as a plain text document and as audio files at www.guidedogs.org.uk/forward. If you no longer wish to receive this magazine, or if you wish to change the format in which it’s sent to you, please contact us on 0800 953 0113 or email guidedogs@guidedogs.org.uk. Editorial contributions Send your stories to Forward by email to forward@guidedogs.org.uk or addressed to “Forward magazine” by post to the Head Office address below. Unfortunately, due to the volume of ideas we receive, we cannot acknowledge every item. We reserve the right to edit or refuse. Founding Editor The late Captain Nikolai Liakhoff MBE FRZS Registered Head Office The Guide Dogs for the Blind Association, Hillfields, Burghfield Common, Reading RG7 3YG. Switchboard: 0118 983 5555 Guide Line: 0800 781 1444 or information@guidedogs.org.uk Supporter Care: 0800 953 0113 or guidedogs@guidedogs.org.uk Web: www.guidedogs.org.uk © 2025 Registered charity in England and Wales (209617), Scotland (SC038979) and Isle of Man (1334). Any products or services advertised in Forward by third parties are not in any way endorsed by Guide Dogs, and Guide Dogs shall not be responsible for the accuracy of any information contained in such advertisements nor has it investigated or verified any of the information. A welcome from Andrew It is already two years since I joined our incredible charity, and every day I still get to see the incredible impact of our work. We have been very busy in the past few months, not just with creating great partnerships and supporting an ever-increasing number of children and young people, but also with a commitment to the worldwide Guide Dog community as we hosted the 2025 International Guide Dog Federation conference. During the event, we welcomed more than 70 different federations and organisations from around the world and showcased much of our work including our Guide Dogs Academy, where we train the Guide Dog Trainers and Guide Dog Mobility Specialists of the future. It was an incredibly successful event topped off with a two-day development session at our brand new South East Regional Centre in Redbridge, London. In early September we held our Annual General Meeting at our National Centre just outside Leamington in Warwickshire. During the meeting, we shared a video with some truly inspirational stories from guide dog owners, ranging from a young person just starting their guide dog journey, to someone also dealing with partial paralysis but who was supported by an incredible dog, enabling them to live the life they choose out in their community. The video is now on our YouTube channel – just go to www.youtube.com/@GuideDogsYouTube and search or check for the video titled “Life-Changing Partnerships: Callum, Kirsty & Their Journey with Guide Dogs”. Within this edition of Forward, we are able to share a whole range of stories and updates including our People Awards where we get to celebrate the very best of those around us. Linking into our theme of people, we also have a great story about our longest serving member of staff – Glenda Webb – who has been part of our team for more than 55 years. As we approach the Christmas period, I have no doubt that our Christmas cards will be in great demand as ever, and in this edition of Forward we also have a number of ideas for how you can donate or support Guide Dogs at this time of year. I hope you enjoy reading all about our work, and thank you for supporting Guide Dogs. Andrew Lennox Chief Executive, Guide Dogs Included here is a photograph of Andrew Lennox sitting outside on a bench with a yellow Labrador guide dog at his feet. News Introducing our beautiful new Tribute Tree We have a new Tribute Tree, proudly displayed in the main reception area at our National Centre in Leamington, Warwickshire. This beautiful creation is a symbol of love and remembrance with bronze, silver and gold leaves engraved in memory of those who have inspired Guide Dogs Tribute Funds. A Tribute Fund is a named fund set up by friends or family in memory of a loved one, meaning money can be raised in their name, over time, to support our life-changing work. Once a fund has been set up, supporters can dedicate a leaf on the Tribute Tree from £240, as a one-off donation or spread across a year. Inscriptions are added every Spring, and leaves remain on the tree for a year and can be renewed by continuing to support the Tribute Fund. Visit www.guidedogs.org.uk/tributefunds or call 0800 953 0113 for more information about Tribute Funds, or for questions about the Tribute Tree, email rememberalife@guidedogs.org.uk Included here is a photograph of yellow Labrador stud dog Marty lying in front of the Tribute Tree. Our Chief Veterinary Advisor awarded honorary vet medicine degree Our Chief Veterinary Advisor, Professor Gary England, has been awarded an honorary degree of veterinary medicine by the Royal Veterinary College. During its annual graduation ceremony, the college (RVC) honoured Prof England, who has also been dean of the University of Nottingham’s vet school since 2005, alongside Dame Angela McLean, the Government’s chief scientific adviser since 2023. The accolades celebrated their significant impacts in the veterinary and scientific communities and notable contributions to research, education and public service. As well as serving as our reproduction specialist, Prof England was also the first chair of the UK Veterinary Schools Council and held a leading role in the revised fellowship of the Royal College of Veterinary Surgeons. Included here is a photograph of Professor Gary England wearing his graduation robes and holding his honorary degree scroll. Guide Dogs coins it in after kind donation When Llanelli guide dog owner Stephen Ricketts helped with a house clearance, he discovered a dusty crate. “The householder had passed away and left a box with rope handles, full of old money,” Stephen said. “His daughter invited us to take the coins for Guide Dogs but we couldn’t lift the box, so we had to carry it out, half a bucket at a time. On the scales it weighed 56kg.” The haul, including shillings, threepenny bits and halfpennies dating from 1946, has sparked a competition among local schools to collect expired and foreign currency for Guide Dogs. Included here is a photograph of Stephen’s yellow Labrador guide dog Crompton lying next to some of the coins. Our pups take over school assemblies Guide Dogs has unleashed our first-ever livestream assembly to schools across the UK, celebrating the Guide Dogs Puppy Appeal. Broadcast via our YouTube channel, this fun and interactive event introduced pupils to guide dog puppies and explored the challenges of living with sight loss, starting important conversations about disability, inclusion and compassion. Free teaching resources and fundraising packs supported schools’ journeys. The assembly complemented our in-person speaker service and forms part of the revamped Learn with Guide Dogs programme at www.guidedogs.org.uk/learning. We hope to host further livestream assemblies throughout the year – bringing our key messages to even more young people. Dog ID tags being replaced by flexitags After a successful three-month trial, we’re replacing the “medallion” dog collar ID tags with non-dangling flexitags – an engraved aluminium plate on a silicon band that slides onto the collar. Flexitags were tested by a group of staff, service users and volunteers who found them easier to fit and less likely to snag or accidentally attach to the lead. Flexitags are also more hard-wearing and secure than the current tags, reducing long-term replacement costs. We won’t replace all tags straight away but if your dog’s current tag is lost or damaged, you’ll receive a flexitag replacement. New puppies will also receive flexitags. Included here is a photograph of a flexitag with an ID number and Guide Dogs’ telephone number. Congratulations to Glenda on 55 years of service! Dog Welfare Specialist – South, Glenda Webb, celebrated 55 years of service to Guide Dogs in September. Glenda started as a Kennel Maid in September 1970 at our former Exeter base at Cleve House, a 17th century manor in 14 acres. Glenda said: “It was an amazing time. We lived on-site in those days, there were six of us working in kennels. There was a housekeeper called Barbara Castle, who cooked, cleaned and did everything for us. She was with us for years, in fact until her death in 1981. “We would put on celebrations for Guide Dogs Week every year – there would be flag days and a gazebo in the city centre, as well as our famed open days at Cleve which many of our owners and volunteers will remember. They were wonderful days.” Glenda has seen many notable events in our history including the excitement in March 1998, when Cleve House became the first (and only) Guide Dogs site to be visited by Her Majesty Queen Elizabeth II. Included here is a photograph of Glenda holding a yellow Labrador puppy called Jean. A hat-trick of Guide Dogs milestones in Lincolnshire Lincolnshire fundraising group have celebrated three major milestones this year – the belated 60th anniversary of the group’s formation, and 40th volunteering anniversaries for Secretary Alison Kinch and Treasurer Doug West. Formed in 1963 by John and Gwen Broughton, Joyce Chandler and guide dog owner Eric Box, the group has now raised in the region of £1.4million for Guide Dogs. This group of friends would attend local traction engine rallies and events with a stand and a large papier mâché German shepherd, raising funds and awareness. Today the group, made up of 20 volunteers, continues to raise funds through street and supermarket collections in Lincoln and the surrounding area, and working with local schools and organisations. Included here is a photograph of the Lincolnshire fundraising group and guests at an event to celebrate their 60th anniversary. Prisoners ensure collection boxes are in good nick Our life-sized dog collection boxes are getting a new lease of life courtesy of the residents of Swansea Prison. Inmates have been busy restoring damaged and weathered boxes before returning them to Guide Dogs for use raising money in the community. The task includes cleaning, sanding, repairing and repainting the dog-shaped boxes, replacing missing eyes, or painting the features on afresh. Thanks to the dedication of staff and the enthusiasm of prisoners, the workshop has been an outstanding success. The boxes are bright, colourful and lifelike, and are being placed in key locations around South Wales. Included here is a photograph of Natalie de Maid and Ruth Evans of Guide Dogs Cymru delivering boxes to the prison workshop. Jim Grundison, star of a feature about volunteers who restore life-sized dog collection boxes in Spring/Summer 2024 Forward, has celebrated restoring his 200th box at his home workshop in Livingston, Scotland. Included here is a photograph of Jim Grundison with one of his restored life-sized dog collection boxes. Forfar celebrates 60 years of serving communities in Scotland Guide Dogs Scotland marked its 60th anniversary in Forfar in September (read more about the event on page 28). Our original training centre in Forfar – the first in Scotland – was opened in 1965 by our former Patron, HRH Princess Alexandra. Beforehand, people with sight loss travelled to Leamington in Warwickshire to be partnered with a guide dog. In 2008, Princess Alexandra returned to open Guide Dogs Scotland’s current flagship training school. Both grand openings were community-focused events, with large crowds attending. There have been many significant milestones over the six decades, including Pat Miles becoming the first woman in Britain to qualify as a Guide Dog Mobility Instructor (now Guide Dog Mobility Specialist) at Forfar in November 1972. Included here is a photograph of a yellow Labrador puppy in training sitting on top of a play tunnel with the Forfar training centre behind him. People Awards 2025 – congratulations to all our winners! Our People Awards 2025 in November recognised the stand-out efforts and expertise of our volunteers, service users and staff; the unsung heroes among us, quietly (or sometimes loudly) doing an amazing job and helping people with sight loss live the life they choose. The winners of our service user categories were: • Guide Dog Partnership of the Year – Valerie Daniel and Cassie. Cassie, with retired guide dog Gayle, keep Val active after the death of her husband. • Inspirational Young Person of the Year – Jakub Miotla. Guide Dogs has supported Jakub since primary school. He’s now in college and a role model to other young people we’re supporting in a college setting. • Outstanding Person of the Year – Stuart Pearce, who also won a Living our Behaviours Award in the volunteer categories. Partnered with his first guide dog Olivia eight years ago, Stuart never turns down a request to volunteer for Guide Dogs. • Hero Dog Award – Ridley, owned by Peter Boston, both in recognition of Ridley’s service to Peter and the 11-year-old Labrador/retriever cross’s contributions as an ambassador, therapy dog and loyal companion. Winning the volunteer categories were: • Royal Patron Award – Sandra Boden, who is retiring after 43 years of volunteering. Sandra has had 293 puppies born in her home, puppy raised seven pups, and boarded countless more. • Volunteer Newcomer Award – Tiernan Devine, who has supported the Northern Ireland team in the last 12 months with sighted guide training and becoming a Media Champion. • Living our Behaviours Award – Christine Collier, an all-round volunteer who’s skilled at recruiting new volunteers to Guide Dogs. • Living our Behaviours Award – Thelma Wilson, for her “tireless drive” as coordinator of the Leeds fundraising group. • Living our Behaviours Award – Stuart Pearce, as above. The winners of the staff categories were: • Royal Patron Award – Kirstie Bower, Guide Dogs Academy Principal, for leading the successful shaping and delivery of the Guide Dogs Academy, a programme that supplies essential staff across the organisation. • Outstanding Achievement Award – The Information & Cyber Security team, led by Chris Collins. The team has delivered a remarkable programme positioning Guide Dogs as a leader in cyber security within the charity sector. • Living our Behaviours Award – Darren Paskell, Business Partner Assistive Technology, described as “sunshine in human form” in his nomination. • Living our Behaviours Award – Lee Thresher, Legacy Engagement Officer, described as “the absolute ethos of [this] charity, putting his heart and soul into every aspect of his role and aftercare, [to go] above and beyond”. • Living our Behaviours Award – Nicky Poynton, Canine Health Administration Team Leader. Described in her nomination as the “epitome of what a manager should be” and “an incredible asset to Guide Dogs”. Supporting our partnerships every step of the way In any guide dog partnership, there can be bumps in the road. Whether it’s a change in the guide dog’s behaviour, or a health niggle, we’re here to help get things back on track at any point in the partnership. “We always take an individual approach to partnership support (also known as aftercare),” explains Liz Orme, Client Relationship Manager for the guide dog service. She adds: “While there are set times when guide dog owners can expect their local team to get in touch with them, every guide dog partnership is different, so we work with partnerships to provide personalised support based on their specific needs.” Typically, this may mean more visits at the start of the partnership, as well as possibly towards the end. “The first six months after qualifying are really critical as that’s when problems can sometimes sneak in,” adds Liz. “Beyond our routine support and catch-ups, it’s important that guide dog owners let us know about any concerns or behaviours they’re struggling to manage. This could be anything that’s out of character for their dog, from worsening recall to becoming distracted by other dogs or being anxious on public transport. If something feels a bit off, it’s much better to get in touch with us – if a problem’s ignored, it can become more embedded. “Sometimes all that’s needed to resolve the issue is a conversation, guidance and support. We might visit to assess the situation, give advice, and follow up to check how you’re getting on.” Once the partnership is more established, most guide dog owners don’t need as much support and find an annual phone call is usually enough. However, unexpected problems can crop up. Siobhan Meade contacted us after noticing that her guide dog Marty was sometimes hopping and skipping when in harness. Siobhan said: “I wasn’t sure if it was a potential issue with Marty’s legs or a behavioural change. I was really scared as Marty’s eight years old now, and I was worried that it might be something serious and he’d be automatically retired, but it was important to confirm what it was. “A Guide Dog Mobility Specialist came out to see us, who also discussed the issue with a Dog Welfare Specialist. After arranging some scans and other vet checks, they fortunately didn’t find anything significant, and thought it was probably some minor soft tissue damage. It’s eased off a lot now thankfully. He does still do it occasionally, but it’s much less frequent.” Included here is a photograph of Siobhan Meade in a library with her black Labrador guide dog Marty. In the latter stage of a guide dog’s career, contact from us may increase and we begin to see the partnership in-person again. Liz says: “There’s no set retirement age for guide dogs but as your dog gets older, we’ll work with you to find the right time for their retirement, based entirely on your individual partnership, the working environment and your dog’s health.” Included here is a photograph of Liz Orme relaxing at home with her yellow Labrador pet dog Bubbles. Siobhan concluded: “For your own peace of mind and for the welfare of your dog, it’s best to have an open dialogue about anything you’re concerned about and work together on a plan. Guide Dogs want to empower, support and do what’s in your, and your dog’s, best interests – early retirement is always a last resort and most issues can be ironed out. It’s about making sure your partnership is safe, you’re OK and giving you confidence. If in doubt, get in touch. You’ll feel happier and it might make a huge difference.” Guide dog owners can contact Guide Line for support by calling 0800 781 1444 or emailing information@guidedogs.org.uk Star News A hole-in-one proves to be an ace for Guide Dogs! Guide Dogs was proud to be the official charity partner of the Betfred British Masters for a second year at The Belfry golf course near Birmingham – and the stars came out in full force for the pro-am event on day one. Picking up their clubs to play for Guide Dogs’ team were TV host and comedian Michael McIntyre, news and sports presenter Dan Walker, and Olympic Gold-winning hockey player and TV presenter Sam Quek MBE. Before teeing off, the team met guide dog owners, volunteers and dogs, with Michael hosting a brief “Questions About Guide Dogs” fun quiz with Dan and Sam. Throughout the pro-am event, Guide Dogs staff and dogs were stationed on the first tee, allowing all the celebrity teams a chance to come and say hello, including Gladiator “Giant” (Jamie Christian-Johal), British Olympic swimmer Mark Foster, and Saracens and British Lions rugby union flanker Ben Earl. Other notable names in attendance included England cricketers Joe Root, Jos Buttler and Liam Livingstone, who took part in an indoor blindfolded golf putt challenge, with Joe coming out on top. Six-time Major Champion Sir Nick Faldo, who hosted the Betfred British Masters for the third consecutive year, also found time to meet guide dog puppy Faldo again, after they met for the first time at last year’s event. Thanks to a team of Guide Dogs volunteers and staff, plus the DP World Tour team and generous Betfred contributions, the partnership raised more than £168,000 over the five-day tournament. Included here are three photographs. The first is of Sam Quek, Dan Walker and Michael McIntyre at the first tee with Guide Dogs staff and dogs. The second is of Sam, Dan and Michael with two golden retriever guide dogs in training. The third is of Liam Livingstone taking on a blindfolded putt challenge, cheered on by Joe Root and Jos Buttler. Guide Dogs in the Media Baker’s Dozen of guide dog puppies is the cutest batch yet In October, we celebrated our largest litter for three years – a whopping 13 puppies affectionately known as the “Baker’s Dozen”. The litter was born to four-year-old Yori, a golden retriever/Labrador cross, two months after meeting guide dog dad Otis, a yellow Labrador. The size of the litter is well above our average of seven or eight pups. The 13 have been given bakery-themed names inspired by sweet and savoury treats in honour of our Guide Dogs Puppy Appeal, which encourages the public to fundraise and donate during the month of October. The boys were named Biscuit, Crumble, Bagel, Crumpet, Rye, Tiger and Pretzel, and the girls were called Apple, Eccles, Cocoa, Chelsea, Custard and Ginger. Yori raised ten of the puppies herself, while three were fostered to another guide dog mum with a smaller litter of the same age, to give them the best chance of survival. All 13 puppies were reunited at our National Centre in Warwickshire, where BBC Breakfast were on-hand to film them playing. Puppy Development Advisor Andrea Deller and Scott Bailey, with his guide dog Milo, then appeared on the red sofa in the studio. They talked about the incredible difference these puppies will make as working guide dogs one day, and how people could support the Guide Dogs Puppy Appeal. The litter also featured on Channel 5 News and ITV News, with Francesca Cadoux-Hudson sharing how her first guide dog Pebble has supported her, highlighting the life-changing difference the 13 puppies are destined to make as guide dogs. The Baker’s Dozen were mentioned on a host of BBC radio station news bulletins, and Breeding Dog Supervisor Tim Bloomfield chatted to BBC Radio 5 Live’s drivetime show. In addition to broadcast media, coverage and pictures of the gorgeous pups was included in the Independent, The Times, The Sun, BBC News’ website, the Daily Mail, Metro, the Daily Express and internationally in Yahoo Australia. The litter is the biggest at Guide Dogs since 2022, when German shepherd guide dog mum Unity had a record-breaking 16 puppies. Included here are two photographs. The first is of eight members of Guide Dogs staff wearing blue Guide Dogs scrubs as they hold all 13 Baker’s Dozen puppies between them, posing for the photo. The second is a close-up of one of the puppies with a soft dog toy doughnut in their mouth. Our My Time To Play service is flourishing – just like the children it helps! At Guide Dogs, we know the life-changing effects of early intervention on the lives of children and young people with a vision impairment. Having access to the right opportunities, advice and expertise is vitally important – for them, and for the whole network of family and friends around them. Our My Time To Play (MTTP) service started in 2022 as a pilot, and it was clear early on how valuable our young participants and their parents found the initiative. We rolled MTTP out to families across the UK in Spring 2023 and so, with its third anniversary coming up fast, here we celebrate the impact this service has had by sharing some success stories from our Habilitation teams. MTTP is our charitable offering for children with a vision impairment from birth to four-years-old, plus their parents or carers, and their siblings. Each programme consists of seven sessions which include activities such as music and movement, crafts, sensory play and stories, enabling children to develop a broad range of skills through play and supporting their development. Since our nationwide roll-out, our Habilitation teams have delivered 83 programmes with nearly 1,500 children attending. Sessions are run by our Habilitation Specialists, who are adept at highlighting the benefits of MTTP programmes to the families who attend. Habilitation Specialist Jenny in Coventry said: “There was a little boy called Ben who came to his first session and didn’t seem to engage. He was very hesitant in the beginning but by halfway through the programme, he was first-in-the-queue when it came to getting involved in the play elements, and he particularly loved the music time. “His mum told us how much it meant to her to see him flourish, which was just so encouraging to hear. For many of our parents it’s a chance to share stories, get advice, and be surrounded by people who understand some of the challenges they face, in a truly supportive environment.” Four-year-old Florence has attended the Southampton MTTP group for the past three years, attending nine programmes in total. She left to attend school in September, so the team threw her and mum Alice a graduation party to celebrate all she had achieved during her time with us. Alice said: “The My Time To Play programme has been really rewarding for my daughter. She has thrived coming here and it’s been such a pleasure to watch her grow in confidence. It has such a lovely sense of community, and we now have lifelong friends.” Included here is a photograph of Alice holding her daughter Florence. Habilitation Specialists Samantha and Katherine run sessions in South Tyneside, where a parent shared the following testimonial: “My Time To Play is the first place we went with our son where we felt at home, accepted, understood and everything was tailored to meet his needs. “[He] took his first steps at My Time To Play and came on leaps and bounds; he is full of confidence now. Every single member of staff has been amazing – they’re all truly one in a million. We would be lost without this group and are forever grateful to have found it.” Some of our groups are run collaboratively with other organisations, often using their premises to host sessions. Sight Support in Hull is one local group we work with and their lead Vicky Day said: “This collaboration has made a powerful impact. We’ve seen [the children] explore the world around them in new ways, develop vital early skills, and share laughter and connection – with each other, with their families, and with the incredible individuals who make this programme possible.” All children learn through play and for children with a vision impairment, it’s even more important that their early years give them experiences and tools to build on. In its first years as a fully-fledged service, MTTP has provided a great environment for children and parents. Our thanks go to everyone involved in developing and delivering our My Time To Play programme, and we look forward to the future. To find out more about MTTP, visit www.tinyurl.com/MyTimeToPlay Supporting Guide Dogs at Christmas With Christmas traditionally being a time for giving, did you know that there are many festive-themed ways to support Guide Dogs? For many, the first thoughts about Christmas focus on what gifts to buy for family and friends, and so the obvious place to start is our online Teemill store! In addition to the ever-popular Guide Dogs cards and wrapping paper, Teemill has an exclusive range of sustainable clothing, homeware and stationery. Our collection, which includes T-shirts, hoodies, bags, mugs and more, showcases our love for dogs with unique and charming designs that appeal to all. Included here is a photograph of a gift being wrapped in some of the dog-themed wrapping paper available on the Guide Dogs Teemill Store. The caption reads “Our gift collection showcases our love for dogs”. Teemill products are made to last, printed to order and made from organic cotton using renewable energy, which means there’s no overproduction and no waste. So not only does a proportion of all sales go to Guide Dogs, but by doing your Christmas shopping with us, you’re supporting a better way forward for fashion. Visit www.GuideDogsTeemillStore.co.uk for the full range. Some of our most popular Teemill products feature the guide dog puppies in our Sponsor a Puppy programme. There are three festively named guide dog puppies currently available for sponsorship – Parsnip is a curious golden retriever who loves sniffing out new sights and smells, and Merry is a playful Labrador/retriever cross who never turns down a cosy cuddle. Meanwhile Clara, named after the main character in The Nutcracker, is a gentle Labrador/retriever cross who’s always ready to make a new friend. Included here is a photograph of yellow Labrador/retriever cross Merry playing with his favourite red and green rope tug toy. Supporters can sponsor a puppy for themselves, or as a gift for someone else, with sponsors receiving regular Pupdates via mail/email to help them follow their puppy’s journey. They will also receive a photo album and photos of the pup, a personalised certificate, an adorable magnet and a gorgeous calendar at the end of each year, plus they’ll have access to the puppy’s exclusive Facebook group. Sponsoring a guide dog puppy can be a gift that doesn’t just celebrate Christmas – it changes lives every day. Find out more at www.guidedogs.org.uk/Sponsor. Christmas appeal Learn all about our festive Guiding Stars appeal on page 25 On the Campaign Trail Introducing our eye care support pathway In July, we published the eye care support pathway for children and young people with a vision impairment in England. The pathway outlines the care and services families in England are entitled to, from initial appointments and diagnosis through to living well with a vision impairment. For parents and young people this will be a vital resource, helping to guide them through their journey and provide a step-by-step outline of what support they can expect. The pathway is the result of the combined efforts and expertise of more than 20 organisations from across the sight loss sector, alongside the input from many parents and young people. You can find the pathway at www.tinyURL.com/EyeCareSupportPathway. Included here is a photograph of a father watching his young daughter playing with a sensory toy. Party conference season round-up This autumn, we attended many of the different political party conferences in the UK to highlight the work of Guide Dogs and our key campaigns. These events are one of the best opportunities in the year for us to connect with politicians face to face, raise awareness of the challenges people are facing, and call for real change. This year, we spoke to around 180 MPs and many members of the devolved parliaments about the dangers of pavement parking and the importance of accessible streets. Our stand was visited by Disability Minister the Right Honourable Sir Stephen Timms MP, the Minister for Local Transport Simon Lightwood MP, the Minister for Road Safety Lilian Greenwood MP, and Secretary of State for Education the Right Honourable Bridget Phillipson MP, who are all key decision makers in government. They each spoke to staff about our campaign and heard directly from our volunteers about their own personal experiences. Progress on safer bus stops Since the launch of our report Designing for Inclusion last year, we’ve been highlighting the dangers caused by unsafe bus stop designs that force people to cross cycle paths. We’re pleased to say that the UK Government has acted on our concerns, called for a pause on the worst designs, and we’re working with them on new statutory guidance which will apply to councils in England. Our teams across the rest of the UK are continuing to press the case for safe designs that enable everyone to use buses safely. Volunteering Meet John… a driving force behind our first-class puppy deliveries! Our amazing guide dogs, and the volunteers who support them along the way, are lucky enough to experience many important milestones on their life-changing journey. But one of the most exciting of all is “puppy delivery day” – the day a puppy arrives in their new home. Guide dog puppies are born in the homes of our breeding dog volunteers, who take care of them for the first few weeks of their life. When they are ready to leave their mum, they set off to their new homes, where their puppy raisers will help them learn and thrive. The safe arrival of these little travellers is vital – and like so much else at Guide Dogs, we rely on volunteers to keep the show on the road. Volunteers like John, who has been driving for Guide Dogs for nearly 20 years. John and his wife Sue moved to the Midlands in the late 1970s, and after seeing our trainers hard at work in their local town they began volunteering for Guide Dogs. Over the years they have raised 35 puppies, as well as looking after breeding guide dog mums and dads. When John retired, the idea of staying at home and putting his feet up wasn’t very appealing, so he decided to take up a new role – driving. Some 19 years on and he still loves transferring dogs to their next home. John says: “You are always aware you are carrying very valuable cargo, and that is part of why you do it. These dogs are very special.” As anyone who has ever worked with animals will tell you, they also keep you on your toes! Volunteer drivers must be able to handle passengers who will sometimes yap, play fight, sleep and nibble your ear. John added: “Puppies are also master escape artists, so you need eyes in the back of your head. But at the same time, there is nothing quite as beautiful as driving through Cumbria on a sunny day.” And of course, puppy delivery day is always a highlight: “I take great pleasure and satisfaction in delivering these little bundles of joy to puppy raisers. It’s always such a happy and sociable event.” Having recently celebrated his 82nd birthday, John is still enjoying his volunteer work with Guide Dogs – and of course the puppy cuddles which come as part of the job! John said: “I really like that I can provide a useful service to Guide Dogs and make worthwhile use of my time to help a good cause.” Our volunteer drivers are based all over the UK, transporting dogs and equipment – whether that’s to a fundraising event, specialist vet appointment, or to their next home. You can find out more about driving for Guide Dogs at www.tinyurl.com/GuideDogsVolunteerDriver, and more about the vital role that our puppy raisers take on at www.guidedogs.org.uk/puppyraiser. Included here are two photographs. The first is of John being handed a young German shepherd puppy by a member of staff at Guide Dogs’ National Centre. The second is of John holding the puppy under one arm as he opens his van door with his free hand. Could you be an event volunteer? Sometimes it’s the little things that make events, such as the London Marathon or Great North Run, shine for those raising money for us. Event volunteer is a unique role that involves cheering, high fiving, waving flags, spreading smiles, and celebrating with our runners – your ambassador dog or puppy in training could be the star of the day. Taking part for just a few hours can help us to support people living with sight loss. Email eventvolunteers@guidedogs.org.uk for more information. Putting sighted guiding skills to good use in the community At Guide Dogs we are fortunate to have access to a range of training, and recently two staff members have had the chance to use their sighted guiding skills outside work – discovering for themselves just how rewarding it is to be able to help people with sight loss. Around town with Clare Clare Hellery, part of Guide Dogs’ Communications team, was in her local town centre when she was asked to help. She said: “As we passed a group of three guys with long canes, they asked if we were near the train station. “We were, but there was a small but busy junction in between with traffic coming from multiple directions, and no proper pedestrian crossing of any kind. “I mentioned that I had sighted guiding training and offered to guide them. Although we didn’t know each other it felt very easy, as we had that “language” of sighted guiding in common. “One at a time, I guided them across the road and saw them all safely into the station to meet up with their friends, then we went on our way. It took less than five minutes, but felt great to be able to put those skills to use.” Around family with Caroline Our Veterinary Services Lead Caroline Goulton has been able to use her sighted guiding skills on a more regular basis. She explained: “My father-in-law lost his remaining sight recently, and I’ve found my sighted guiding skills invaluable when I’m with him. “It’s about knowing what’s important to describe in the environment, feeling confident about helping him to get in and out of the car – and reminding my children to tell him when they are leaving or entering the room. “It’s so much easier for us both now that we have a shared understanding of how to guide and be guided, and it means he’s much more engaged in what’s going on.” We’d like everyone to have these skills so that sighted guiding help is routinely available. To find out more about training for yourself or others, visit www.tinyurl.com/GuideDogsSightedGuiding Deborah’s story Deborah’s busy lifestyle meant she needed a guide dog who could keep up. Enter Betty, the black Labrador who helps Deborah do everything she chooses to do… Deborah, who works as a senior civil servant in London, as well as sitting on the boards of several charities, said: “Thirty-five years ago, I was told one day I would go blind. A routine eye test in my early 20s picked up some problems with my sight and I was referred to Moorfields Eye Hospital in London. “There I was diagnosed with a rare form of macular degeneration. My consultant at the time gave me the best care, but also the best advice. He told me in ten years’ time, my sight would deteriorate so much I wouldn’t be able to drive, so he advised me to plan ahead in my life, decide what I wanted to do and how I wanted to live before that happened. “And that’s exactly what I did. I decided to travel as much as possible. I got my motorcycle licence. And I settled down with my son in central London where I knew there would be good transport links. “Sure enough, as the doctor predicted, within ten years my sight deteriorated and by my late 30s I was registered blind. “I had always been interested in the idea of a guide dog when the time was right, so I reached out to Guide Dogs and they invited me in for an assessment. I was given long cane training and then in June 2012, I was partnered with my first guide dog Lewis, a black Labrador. “Lewis was just the best of the best. We were such a team, the pair of us, that my husband used to call us the “beast with two heads” because we were so in-sync. But really that is the mark of a good partnership! “At the time I was working as a diplomat for the British Government and that meant a lot of travel. In his working career, Lewis travelled with me to 16 different countries and every time he was a total professional – my boss said he was our greatest asset.” Last year, Deborah was partnered with her third guide dog Betty, a black Labrador cross golden retriever. Deborah added: “She is an absolutely brilliant guide dog. I was specifically matched with Betty because I need a guide dog who can help me commute through central London and deal with a busy schedule. So she’s been on the Tube, trains, buses and I even recently took her on her first plane journey. I have taken her everywhere from Parliament to the pub!” Betty has made herself at home in the various office locations the pair use. Deborah said: “She has a little bed beside my desk and takes me to and from the office every day. “Betty is so clever she can assess any situation we find ourselves in and decide the best way through. And then at home she is really sweet and snuggly, but she also loves a romp in the park with her old classmate Rory. I’ve recently become a grandma and Betty just adores my grandson, so I know they will become firm friends. “When I first found out I would lose my sight one day, I naively thought I wouldn’t be able to be as active, that I wouldn’t be able to travel. But that couldn’t be further from the truth. With Betty by my side I can go on holidays and travel all over the country for my work. We go on long walks or to the theatre. “With some small adaptations I am still able to do everything I choose to do – at work, at home and with my family. And my guide dog helps make this possible.” Included here are five photographs. The first is of Deborah and Betty coming up an escalator. The second is of Betty guiding Deborah onto an escalator at a London Underground station. The third is a close-up of Deborah. The fourth is of Deborah and a Guide Dogs staff member chatting, with Betty lying on the floor between them. The fifth is a close-up of Deborah at work in her office. Scaling new heights for Guide Dogs Meet Aden, an 11-year-old adventurer who has become the youngest climber to take on Scotland’s sea stacks while raising thousands for Guide Dogs’ life-changing services along the way. Aden has been climbing since the age of three, inspired early on by blind professional climber Jesse Dutton. Closer to home, he was deeply influenced by his best friend Fergus’s family, who are dedicated Guide Dogs volunteers who foster dogs in training. Seeing first-hand the incredible difference guide dogs make, Aden wanted to give back, using his passion for climbing and unique skills to make a real impact. With the support of his parents Lynn and Alan, and climbing instructor Jim Miller, Aden set himself the challenge of scaling three of Scotland’s famous sea stacks: Am Buachaille, Old Man of Stoer, and Old Man of Hoy, which rises to an awe-inspiring 137 metres! In summer 2024 Aden, his father Alan and instructor Jim set out for their first climb: Am Buachaille. Reaching the base alone was an adventure, involving a two-hour hike and 25-metre swim across choppy waters! From there, Aden led the climb to the top, setting a new record as the youngest person to achieve it. Amazingly, the very next day he turned his sights to the Old Man of Stoer, successfully leading the ascent. Earlier this year, bad weather cut short Aden’s attempt on the Old Man of Hoy, but he’s determined to return soon to finish the climb. So far, Aden’s remarkable climbs have raised over £6,000, enough to name two future life-changers through Guide Dogs’ Name a Puppy scheme. Fittingly, they have named the puppies Stoer, after his recent ascent, and Aden, after the inspiring young man himself! And this is only the beginning: Aden’s dream is to keep climbing higher while helping others live fuller, more independent lives. To find out more about Guide Dogs’ Name a Puppy scheme, visit www.guidedogs.org.uk/nap Included here are two photographs. The first is of Aden on a zip line at the Old Man of Stoer. The second is of young golden retriever puppy Aden. Make a dedication to a Guiding Star this Christmas With Christmas just around the corner, we want to extend our warmest wishes to all our readers and hope you can enjoy the festivities with your loved ones. Christmas can also be a time when our thoughts turn to those no longer with us. Many people like to share treasured memories and well-loved traditions to remember them at this time of year. That’s why we run our special Christmas campaign Guiding Stars every year, for people to dedicate a star in memory of a much-missed family member, friend or pet. Making a dedication in this way is an annual tradition for some people, and they take comfort in knowing their loved one’s memory will live on through our work, helping open up a world of opportunity for people with sight loss. Last year, nearly 3,500 stars were dedicated in memory, with many supporters also choosing to make a donation. Thanks to these kind donations our 2025 Guiding Stars pup, German shepherd/golden retriever cross Ivy, has been named in recognition of everyone who was remembered last year. Ivy has the best qualities of both breeds – loyalty, intelligence and a gentle nature, which will make her a life-changing guide dog one day. Thanks to all the heartfelt stars dedicated and the donations we receive, we can continue to support people with sight loss to regain their confidence and independence. Included here is a photograph of Ivy relaxing on her mat. To find out more about how to dedicate a star to your loved one, visit www.guidedogs.org.uk/dedicate or call 0800 953 0113 Thank you to our Supporters Dear supporters, I hope you enjoy reading these stories of how our dedicated fundraisers have supported Guide Dogs as much as I have, and I want to say thank you to each and every one. Whether you’re fundraising individually, like Margaret Jeffrey at the Kiltwalk in Edinburgh, you’ve teamed up with a loved one, like Dave and Margaret Burke, or you’re a whole squad, like the Loxwood Park Rangers football club, you’re helping people with sight loss to live the life they choose. Wishing you a merry Christmas and a happy new year. Terry McGrath Chief Marketing & Fundraising Officer True to their word, Dave and Margaret Burke, fundraisers and puppy raisers from Fife, completed their second Polar Plunge in August, jumping into the Arctic Ocean off the Svalbard archipelago in Norway. The couple appeared in Spring/Summer Forward having done a similar plunge in the Antarctic, with the two jumps raising more than £700 for Guide Dogs. The Arctic water was 0.1 degree warmer than the Antarctic, taking it to a balmy 1.9˚C (35.42˚F)! Included here is a photograph of Dave and Margaret before their plunge. Fundraisers from Swansea and Ammanford in South Wales put the “bank” into the August bank holiday weekend, raising a magnificent £2,847.93 by collecting in two different locations. The same weekend, our Llanelli group landed at West Wales airport, which was holding the Pembrey Dog Show. Andrew Windsor entered his guide dog Lilly into the show, where she took second place for Most Appealing Eyes and swept the board for Waggiest Tail! She was rewarded with rosettes, certificates and treats. Included here is a photograph of Andrew and his black Labrador guide dog Lilly at the dog show. Pembroke and District Male Voice Choir in South West Wales raised £550 for Guide Dogs with a concert featuring soprano Eva Rich, who helped to set up our Pembrokeshire fundraising group half a century ago. Eva delighted the audience with some of her favourite songs, including the Louis Armstrong classic, What a Wonderful World. Eva said: “Guide Dogs Pembrokeshire has put the fun into fundraising for 50 wonderful years, and we’re so grateful to all the local people and visitors to the area who support our stall at Saundersfoot Harbour on Wednesdays and Fridays.” Included here is a photograph of Eva Rich performing on stage with the Pembroke and District Male Voice Choir at the concert. Loxwood Park Rangers amateur football club in Earley, Berkshire, donated the £1,000 raised at their annual Brian Smith Memorial Match in September to Guide Dogs. The game, held in memory of the club’s former manager and secretary, saw two teams of veteran Loxwood players draw 4-4 after 90 minutes at Reading University. Team manager Jason Harris said: “It was a brilliant day with a great turn out of players and supporters. I think Brian Smith would have been very proud.” Guests of honour for the post-match presentations were Chris Owen and his guide dog Chester. Included here is a photograph of the two Loxwood teams lined up for a post-match photograph, with Chris Owen and his golden retriever guide dog Chester in the centre. The St Andrews & East Neuk fundraising group hosted their annual golf day at Drumoig Golf Resort in Fife, Scotland, in August, raising an incredible £27,000. More than 150 golfers took part in a lively Texas Scramble tournament which, along with a raffle and auction, raised what is a new record amount for the event. Danny Rooney, group co-ordinator and puppy raiser, said: “We are absolutely thrilled with the success of this year’s golf day. The support we received – from golfers, donors, and volunteers – was truly inspiring.” Included here is a photograph of the St Andrews and East Neuk fundraising group at the golf day. Margaret Jeffrey raised £690 in September by taking on the longest of Edinburgh Kiltwalk’s three lengths – the Mighty Stride, a 21-mile route finishing at Murrayfield Stadium. Margaret and husband John are puppy raisers, with current puppy Heather joining Margaret for part of the walk. Margaret said: “Her wagging tail and boundless enthusiasm were a real boost – as well as much-needed propulsion! I’d like to thank the Strathmore Woollen Company in Forfar for kindly giving me a cut of their beautiful tartan, designed specifically for Guide Dogs, and the very smart matching collar for Heather to wear on the day!” Included here is a photograph of Margaret and Heather wearing their Guide Dogs tartan after the Kiltwalk. Guide Dogs’ partnership with Maxol, Northern Ireland’s family-owned forecourt and convenience retailer, has raised an incredible £85,000 so far. This groundbreaking all-island partnership with Irish Guide Dogs aims to fund the training of at least six guide dogs. All 95 NI Maxol sites have played their part with collection boxes and staff-led events, as well as welcoming our volunteers in-store. Staff have also championed the PAWsome campaign, selling puppy-themed car air fresheners with all proceeds to Guide Dogs NI. Thanks to their efforts, Maxol recently named guide dog puppy Daisy. Included here is a photograph of Maxol representatives with Daisy and her Puppy Raiser at Maxol Kinnegar in Holywood. The friends of Steve Connolley raised £2,000 towards their £10,000 goal to name a guide dog puppy “Stevie” after him, by holding a “Big Gig” at Fylde Rugby Club in Lancashire. In June last year, Steve discovered he had a brain tumour and has since moved into full-time nursing care, sadly ending his volunteering for charities including Guide Dogs, and his time as the bass player in his three beloved bands. Steve’s Guide Dogs team of guide dog owners, puppy raisers and pals contacted one of his bands to organise the gig, even managing a video-link to Steve on the night so he could see his friends and hear the music. Included here is a photograph of rock ’n’ roll band Route 55 performing at Steve’s Big Gig. Reading Social Group – a band of Guide Dogs staff based at our Reading Hub in Berkshire – organised a family fun day in September, raising £3,796.28. The total helped the group smash their £5,000 target to name a guide dog puppy Andrea, in honour of the hub’s Senior Workplace Services Coordinator (and group linchpin) Andrea Moss. Andrea was diagnosed with stage 4 cancer in November 2024, but she has refused to let a gruelling treatment regime stop her from being the absolute dynamo that she is. Included here is a photograph of people enjoying the family fun day. The Airedale and Wharfedale fundraising group in West Yorkshire has received a £1,000 donation from the Bradford district branch of national friendship organisation, The Oddfellows. When members learned that one of their own, Renee Anderson, was a long-standing supporter of Guide Dogs, The Oddfellows offered to donate the money collected from various fundraising activities. Renee and Lin Sales, with Lin’s guide dog Bronte, went along to receive the cheque. Included here is a photograph of Renee Anderson with Lin Sales and her golden retriever guide dog Bronte collecting the cheque. Our Guide Dogs Scotland centre in Forfar celebrated its 60th anniversary (read more in the News section) with a fun day in September that raised £10,899. Staff and volunteers from across the Guide Dogs family pulled out all the stops to make it a day to remember, with the local pipes and drums band opening the event, and numerous demonstrations, presentations, and competitions. Just under 1,700 people attended – approximately 10% of the population of the entire town! Included here is a photograph of two yellow Labrador puppies in training sitting either side of a Guide Dogs mascot, dressed in a full-body dog suit, in the back of a training van. A Day in the Life Of… Vision Rehabilitation Specialist George Ferguson Included here is a photograph of George Ferguson wearing a Guide Dogs-branded gilet. “I wanted a job where I was on the move, working with people, and where I could really tell that I was making a difference.” George said: “I had some experience of Vision Rehabilitation Specialists (VRSs) through my previous work with them in local authorities, but as I found out more, I realised that I had a great perspective from which to help others. “I’m severely sight impaired myself, and whilst everyone’s experience is different, I recognise some of the fears and uncertainties that sight loss can bring. “In my role I listen to our clients, identify what would make the biggest improvements in their daily lives, and then work with them to build the skills and practical changes that make all the difference. “That could involve using orientation and mobility skills to embed confident long cane skills, independent living tips so a client can cook for themselves (and others), or technology skills which can help in just about every area of life. “The work we do can transform someone’s daily routine – and if they are waiting for a guide dog it’s essential preparation for that partnership. The better prepared you are, the higher the chance of the partnership being successful. “My working days are very varied – for example, one of my clients this year has been Callum, who’s waiting for his second guide dog. He’s just moved house, so we’ve been learning new routes and keeping up his cane skills, so that he can commute to work and collect his child from nursery. “I know he’s looking forward to being matched, but all the groundwork we’re putting in now will help when he has his new dog. “He’s also an avid user of technology, so we’ve been exploring a range of devices and platforms which can help him. It’s amazing how fast things are developing in vision impairment tech, and really exciting to see what’s possible – and what’s coming! “Because I work with our clients over a period of time, I have the huge privilege of seeing them move from what’s sometimes the most difficult time of their lives towards a place of confidence, with a belief that they can be independent. And whether that’s ultimately with a guide dog or not, they’re vital skills to have. Sharing that’s a pretty good way to spend your day, I think.” Letter & Caption Competition Our puppy reunion Inspired by Audrey’s story I was inspired to write in after seeing the story in Spring/Summer Forward, when a lady called Audrey met the guide dog she sponsored as a puppy. As Puppy Raisers, our story is somewhat unique. Our last puppy, Manny, had developed a dislike of getting into cars or vans since leaving us, so his Guide Dog Mobility Specialist Pete Smith asked us for help. After several visits to Pete and Manny on training walks in Nottingham, we were able to show that Manny was happy to “work” and get into our car, as he always had been. And so Pete decided to match Manny with a friend of ours called John in our village, as John didn’t have a car and we would be able to be his transport and support. Six months later we socialise regularly with them both, along with our present guide dog puppies. Letting us watch our puppy-raising efforts actually give life-changing support in the form of a successful working guide dog has been wonderful! Tony Jose Included here is a photograph of Tony with John and John’s golden retriever guide dog Manny. Caption Competition What would you caption this photo? Included here is a photograph of Susy sitting patiently in the garden as her large teddy dries on the washing line. Golden retriever/Labrador cross guide dog puppy Susy had to wait for her favourite teddy to dry after he got wet lying out in a rain shower. Susy, who was 14 weeks old when this picture was taken, is being puppy raised by Elaine and Bill Grant from Blairgowrie in Perthshire, Scotland. Send your caption suggestions to: Forward, Communications Team, Guide Dogs, Hillfields, Burghfield Common, Reading, RG7 3YG or email forward@guidedogs.org.uk with your name, address and a daytime phone number. The winner gets a £10 Marks & Spencer voucher. And the last competition winner is… Mrs Janet Tolley from Bewdley in Worcestershire, with the caption “Well, you wouldn’t need doggy bags with that one!” Congratulations, Mrs Tolley! Included here is a photograph of black Labrador guide dog Sadie staring curiously at four-legged robot Robbie who is “walking” across the floor towards her. Competition rules: This competition is open to anyone resident in the UK, except employees of the Guide Dogs for the Blind Association, their families and anyone connected with the competition. No purchase necessary. Proof of posting cannot be accepted as proof of delivery. No responsibility can be accepted for entries delayed, damaged or mislaid or wrongly delivered. Illegible entries will be disqualified. Only one original entry is allowed per envelope. The winners will be notified by either post or telephone and the results will be published in the next issue of the magazine. The winners must agree to the publication of their names, photographs and any publicity, if requested. In all matters concerning the competition the Editor’s decision is final. No correspondence can be entered into. Entry implies acceptance of the rules. The closing date for the competition is 31 January 2026. In Good Company Pets at Home visit Guide Dogs’ National Centre We were delighted to welcome associates from Pets at Home to our National Centre near Leamington Spa in Warwickshire for a special content capture day. The visit offered a fantastic opportunity for the team to learn more about the life-changing work of Guide Dogs and meet a wide range of our incredible volunteers, alongside some very special dogs of all ages! The day was filled with engaging conversations, heartwarming moments, and plenty of wagging tails. Pets at Home staff visited to gather stories, photos and videos for an upcoming feature in the Pets Club My VIP magazine, helping to shine a spotlight on our partnership and the amazing people who make it all possible. As a charity beneficiary of the Pets Club Lifelines scheme, Guide Dogs receives vital support in the form of vouchers that we can spend in Pets at Home stores to purchase toys, treats, enrichment games, and equipment for our dogs. These resources play a key role in their development, wellbeing and training, making a real difference in their journey to becoming life-changing guide dogs. We’re proud to showcase the vital roles our volunteers play, from our Brood Dog Holders and Puppy Raisers to our dedicated fundraisers. Their commitment and compassion are at the heart of everything we do, and we’re thrilled to see their stories shared with a wider audience. It was a truly inspiring day, and we’re grateful to Pets at Home for their continued support in helping us raise awareness and celebrate the impact of our volunteers. Pets Club members can pick up a free copy of the Pets Club My VIP magazine in-store from 6 December, also available online, and for £2.50 for non-members. A heartfelt thank you to all Pets Club members – your involvement in the Lifelines scheme helps us provide the enrichment and care our dogs need to thrive, while also empowering our volunteers to continue their incredible work. Included here is a photograph of a young black Labrador puppy relaxing on a bed with several soft toys, taken at the content capture day. Promotions The following are three advertisements that are presented in different places in this issue of Forward. 1. GIVEACAR CAR DONATION SERVICE DONATE YOUR CAR FAST | FREE | FOR CHARITY DONATE YOUR CAR IN 3 EASY STEPS STEP 1 Fill out our donation form on our website or call us to submit your details and choose a charity STEP 2 We’ll determine the best option for your vehicle and arrange free collection STEP 3 You’ll receive a receipt from us letting you know how much your car raised for your charity We offer free nationwide collection Free Collection | Any Car | Nationwide Contact us to find out more 0207 736 4242 www.giveacar.co.uk In support of: Guide Dogs 2. Guide Dogs We’d love for you to join our pack Whether you’re an avid runner or wanting to take on a new adventure, we have a variety of opportunities for you to get involved and make a difference. Cambridge Half Marathon – 8 March 2026 Bath Half – 15 March 2026 Paris Marathon – 12 April 2026 Hackney Half – 17 May 2026 Great North Run – 13 September 2026 Royal Parks Half Marathon – October 2026 Join #TeamGuideDogs To join #TeamGuideDogs, check out www.guidedogs.org.uk/challenge-events If you’re taking on your own sporting challenge, we’d love to hear from you events@guidedogs.org.uk Included here is a photograph of a lady wearing a Guide Dogs running top as she competes in the Great North Run. 3. Guide Dogs | M&S EST. 1884 Every Sparks purchase makes a difference! Love shopping at M&S? Now your everyday purchases can help Guide Dogs. Join the M&S Sparks reward scheme and choose Guide Dogs as your preferred charity. Every time you shop, 1p from your purchase goes straight to supporting our life-changing work - making a real difference, one Sparks point at a time. Signing up is easy: online at www.marksandspencer.com/joinsparks, via the M&S app, or in-store. Shop. Spark. Support. Guide Dogs is a working name of The Guide Dogs for the Blind Association. Registered Office: Hillfields, Burghfield Common, Reading, Berkshire RG7 3YG. A company limited by guarantee registered in England and Wales (291646) and a charity registered in England and Wales (209617), Scotland (SC038979) and Isle of Man (1334). Contact details This is a list of phone numbers and contact details arising from the articles in this edition of Forward magazine. GIVEACAR Phone: 0207 736 4242 Visit: www.giveacar.co.uk To join #TeamGuideDogs Visit: www.guidedogs.org.uk/challenge-events If you’re taking on your own sporting challenge Email: events@guidedogs.org.uk “Life-Changing Partnerships: Callum, Kirsty & Their Journey with Guide Dogs” video Visit: www.youtube.com/@GuideDogsYouTube Tribute Funds Visit: www.guidedogs.org.uk/tributefunds Phone: 0800 953 0113 Tribute Tree Email: rememberalife@guidedogs.org.uk Learn with Guide Dogs programme Visit: www.guidedogs.org.uk/learning Supporting our partnerships – Guide Line Phone: 0800 781 1444 Email: information@guidedogs.org.uk My Time To Play Visit: www.tinyurl.com/MyTimeToPlay Teemill store Visit: www.GuideDogsTeemillStore.co.uk Sponsor A Puppy Visit: www.guidedogs.org.uk/Sponsor Eye care support pathway Visit: www.tinyURL.com/EyeCareSupportPathway Driving for Guide Dogs Visit: www.tinyurl.com/GuideDogsVolunteerDriver Puppy Raisers Visit: www.guidedogs.org.uk/puppyraiser Event volunteers Email: eventvolunteers@guidedogs.org.uk Sighted Guiding training Visit: www.tinyurl.com/GuideDogsSightedGuiding Name a Puppy scheme Visit: www.guidedogs.org.uk/nap Guiding Stars Visit: www.guidedogs.org.uk/dedicate Phone: 0800 953 0113 Caption Competition Post: Forward, Communications Team, Guide Dogs, Hillfields, Burghfield Common, Reading, RG7 3YG Email: forward@guidedogs.org.uk M&S Sparks reward scheme Visit: www.marksandspencer.com/joinsparks Close.